Refund Policy

What is our Cancellation Policy?

We charge a 50% same-day cancellation fee. If an inspection has already taken place, a full fee will be retained and the report will still be produced. Any other cancellations will be refunded in full.

What is our Refund Policy?

You will receive a full refund of the payment if you have been unable to access and/or obtain the report due to technical difficulties arising from our website. However, refunds will not be given if the difficulties in accessing our website and/or obtaining the report are due to incompatibility with your computer system.